Last modified on 31/10/2023

Cookies Policy

This Cookies Policy (hereinafter, the “Cookies Policy“) governs the use of cookies and similar technologies (hereinafter, collectively referred to as “Cookies“) by Caracal BV, whose registered office is at Rue Vanderkindere 542, 1180 Uccle, registered with the Crossroads Bank for Enterprises in Belgium under number 0770.832.571 (hereinafter referred to as “Caracal”, “we“, “us” or “our“).

When you visit our website, its sub-domains and directories (hereinafter collectively referred to as the “Website“), or when you interact with us by any other means linked to information and communication technologies, we may retain information or access a set of information stored on your terminal using Cookies. By “terminal“, we mean any device connected to the Internet that enables you to access our Website, in particular your computer, smartphone, tablet, etc., which is connected to the Internet.

This Cookies Policy forms an integral part of our Privacy Policy, which can also be consulted on our Website.

The purpose of our Cookies Policy is to provide you (hereinafter, the “User“, “you“, “your” or “yours“) with all the information you may need concerning the deposit and reading of Cookies on your terminal when you consult our Website, and the way in which we, as well as third party sites and services, use these Cookies to retrieve the information stored on them.

Please note that Cookies may be deposited and read on your terminal from your first visit to our Website. Please refer to articles 6 and 7 of our Cookies Policy for details of the various choices you can make concerning our use of Cookies.

1. Contact and complaints

If you have any questions, comments or complaints about this Cookies Policy or any other matter relating to the processing of your personal data, please send us an e-mail to [email protected] or send us a letter to the postal address given above.

If you encounter any problems with our use of Cookies or if you wish to make a complaint in this regard, we invite you to contact us in the first instance so that we can work together to find a solution.

If you remain dissatisfied with the response to your question, comment or complaint, you have the right at any time to lodge a complaint with the competent data protection authority, i.e. the authority of the Member State of your habitual residence, your place of work or the place of the alleged breach of Applicable Data Protection Legislation .

Applicable Data Protection Legislation” means the Belgian law of 30 July 2018 on the protection of individuals with regard to the processing of personal data, the law of 13 June 2005 on electronic communications and the General Data Protection Regulation (Regulation (EU) 2016/679 of 27 April 2016, better known as the “GDPR“), including their future adaptations and amendments.

Notwithstanding the above, the main data protection authority is the Belgian Data Protection Authority (Autorité belge de Protection des Données or Gegevensbeschermingsautoriteit), which can be contacted by the following means of communication:

  • by following the instructions and completing the form available via this link;
  • by sending a letter to the following address: rue de la presse 35, 1000 Brussels, Belgium;
  • by calling the following telephone number: +32 (0)2 274 48 00 ;
  • by sending an e-mail to the following address: [email protected].

2. How do we use cookies?

A. What is a cookie?

Cookies are small computer files placed on or read by your terminal when you visit our Website.

Cookies do not generally contain personally identifiable information, but the personal data we may collect about you may be linked to information stored in and obtained from Cookies. We set out the rights you may exercise in this respect in section 8 below.

If you would like more information about cookies, please visit or

B. Why do we use cookies?

Cookies enable our Website to collect and store information relating to your visit. This information can then be used for various purposes. For example: We mainly use Cookies to :

  • retain the choices you make concerning the deposit of Cookies on your terminal when you consult our Website;
  • identify and track your browsing behaviour on our Website. This enables us to tailor our Website to your interests and needs. Cookies may in particular include information relating to the pages you have visited on our Website, or even
  • detect possible fraudulent behaviour and enable you to consult and use our Website in complete safety.

For details of the different purposes for which we use Cookies on our Website, please refer to the table in article 5 below.

3. Types of cookies

A. Classification according to the source of the Cookies

A distinction may be made between the Cookies used depending on the website or service that deposits or reads them on our Website. Our Website uses both internal cookies and third-party cookies.

  • Internal cookies are placed on your terminal directly by our Website;
  • Third-party cookies are placed on your terminal by other websites and services.

Third-party Cookies are mainly used to give you access to additional functionalities and/or services on our Website. We endeavour to identify these Cookies before they are placed on our Website so that you can decide whether you wish to accept their deposit or reading on your terminal, or whether you wish to delete them. However, as we do not own these Cookies, we have only limited control over their use. Their functions and methods of use are largely determined by the third-party sites and services in question.

Below you will find more information about the sites and services we have identified:

  1. Third parties who help us to better analyse and understand the users of our Website, such as Google Analytics. Please note that information relating to your browsing on our Website (including your IP address, connection information, the type of browser you use, the operating system, all URL links, as well as other information relating to actions taken or interaction on our Website) may be given to this third party and stored on its servers.

You can find more information about Google’s use of cookies by following this link. You can also consult this link for more information on how Google uses information from sites or applications that use its services. To stop Google Analytics tracking on all websites, click here.

  1. [other sites and services]
  • Our Website also uses social network pixels. When you visit our pages on social networks or share content with these social networks, these third-party services may deposit or read Cookies on your terminal. You can click on the following links to obtain more information on the use of Cookies by X (here), LinkedIn (here and Instagram (here) and Sortlist (here).

B. Classification according to purpose

Cookies can also be distinguished on the basis of the purpose for which we use them. We review these different purposes in article 5 below.

C. Classification according to retention period

A further distinction may be made between Cookies on the basis of how long they are retained before expiry. In terms of duration, we may use two different types of Cookies on our Website:

  • session cookies, which expire as soon as you leave or disconnect from our Website and are therefore not stored on your terminal beyond the duration of your visit or connection; and
  • Persistent Cookies, which remain on your terminal until their lifetime expires or until you delete them using your terminal’s functions. The period during which a Cookie is retained on your terminal depends on the lifetime of the specific Cookie, as well as your browser settings, as indicated below.

4. What cookies do we use?

A. Strictly necessary cookies

Strictly necessary Cookies contribute to optimal browsing on our Website. These cookies enable certain functions essential to the use of our Website to be activated.

As a result, these cookies do not require your consent before being stored or read on your terminal.

Your browser settings give you the option of blocking these Cookies (below, article 7, point B.). Please note, however, that if you block them, our Website may not function optimally.

Example: the Cookie used to retain the choice expressed in the Cookies banner

Cookie name Purpose of the Cookie Cookie owner Retention period
cookie_consent_caracal_v1 Cookie choice 7 days
sb_uid Session 1 year 1 month

B. Functional cookies

These Cookies improve your experience of our Website. They enable us to remember the preferences and choices you make on our Website.

Example: Cookies that record your language preferences

Cookie name Purpose of the cookie Cookie owner Retention period
lang Choix langue 1 year 1 month

C. Performance cookies

These Cookies analyse your browsing and help us to gather a range of information related to your use of our Website. These cookies also help to improve the performance of our Website.

Example: Cookies that enable us to gather statistics relating to the use and frequentation of our Website, such as the time you spend on a page, the pages you consult, etc.

Cookie name Purpose of the Cookie Cookie owner Retention period



These cookies are part of the Google Analytics suite and help us to gather statistics on how you use our website. Google _ga

(Persistent – 2 years)



(Persistent – 1 day)



(Persistent – 1 day)

5. Consent

When you visit our Website for the first time, we ensure that we obtain your consent to the use of Cookies by means of the Cookies banner (‘Cookie banner‘) , which disappears once your consent has been obtained.

At this stage, you can choose to accept or refuse the deposit of Cookies or their reading on your terminal. You can also personalise your choices by purpose and save your selection.

We will retain your choices for your continued browsing of our Website for a period of six (6) months. You may modify or withdraw your consent at any time by following the instructions in article 7, point A. below.

Please note that, to the extent permitted by applicable law, we will systematically obtain your consent before using Cookies that collect personal data.

6. Cookie management

You may choose not to allow Cookies to be deposited or read on your terminal.

Please note, however, that if you restrict or block the use of certain Cookies, certain parts of the Website and/or certain of our services, as well as their functionalities, may not function/display optimally.

A. Cookie management tool

You can configure the use of Cookies at any time via our Cookie management tool by clicking on the dedicated “Cookie” icon displayed at the bottom of the Website page.

B. Managing your browser settings

Browsers also allow you to manage cookies. It is also possible to delete cookies that have already been placed on your terminal. Each type of browser gives you the means to be informed and to restrict the use of Cookies, as well as to delete them. You can visit the websites of the various browsers listed below to find out more about how to block the deposit of cookies on your terminal:

·       For Google Chrome

·       For Internet Explorer

·       For Firefox

·       For Safari

·       For Safari mobile

·       For Microsoft Edge

If you visit our Website and access it from different devices (computer, smartphone, tablet, etc.), you must ensure that each device is adjusted to the Cookies preferences that you have configured.

7. Your rights

Please also note that you have certain rights which you may exercise with us in relation to information collected through Cookies which could be classified as personal data, namely:

  • the right to withdraw consent previously given (see article 6 above),
  • the right of access to your personal data,
  • the right to rectify personal data,
  • the right to erasure of such data,
  • the right to limit processing,
  • the right to object to the processing of your personal data,
  • the right to portability of your data.

If you would like more information on all these rights and how to exercise them, we refer you to the dedicated article in our Privacy Policy.

8. Changes

We reserve the right to modify and improve our Cookies Policy from time to time. The main purpose of these changes will be to bring it into line with recent case law and practice in the field of personal data protection. These changes are also intended to enable you to exercise control over your personal data.

The most recent version of our Cookies Policy will always be accessible on our Website via the dedicated tab in the footer of each page of the Website. At the top of the page, we always indicate the date of the last modification to our Cookies Policy for your information. Please do not hesitate to send us an email at [email protected] if you wish to consult previous versions of our Cookie Policy.